Faq's
Once applied, can I cancel my application and get a refund?
No. Any kind of refund enquiries will not be entertained.
Can I change my race category after I have joined a particular category?
No. Once you have joined a particular category, you will be unable to make any changes to it.
How will I get a timing certificate and medal?
On successful completion of your run, you will be able to login and download your e-certifcate and e-medal.
Can I run on the race route on race day if I register for Run As One?
No. You can complete the run anywhere you choose to except the race route of TMM 2020.
Can I apply for more than one race?
No. An individual can apply only for one race in the event. If an application form has two options chosen, it will be rejected. Multiple applications will entail all of them being rejected.
Can somebody else complete the run on my behalf?
No. Entry to the event is NON-TRANSFERABLE. Procam International reserves the right to take necessary legal action against such registered participants.
What is the minimum age eligibility for each of the race categories?
Minimum age eligibility is as follows:
Full Marathon & Half Marathon: 18
years (Born on or before 18.01.2002)10K: 15 years (Born on or before
18.01.2005)
Can an overseas applicant apply for the event?
The Run As One Challenges are only available in India, so anyone in India can participate, regardless of their nationality.
How will my entry acceptance be intimated to me?
Once you join a challenge via the Runkeeper App and here, you will receive a confirmation email.
Can I register on the day of the event?
No. Requests for registration will not be entertained after closure of respective registration dates.
Which payment mode will be accepted for online registration?
An applicant can pay ONLY via credit card, net banking or debit card.
Can I register for my friend?
No. You cannot register on your friend's behalf.
Can I participate in Run As One without a timing certificate?
Yes. A timing certificate is not mandatory.
Can my group of friends /colleagues and I submit our applications together as a group?
No group applications will be entertained.
While registering online, what should I do if the amount is deducted from my account but my transaction status shows as pending?
Write in immediately to runasone@procam.in with the transaction number.
What should I do if I am unable to open the registration website?
We recommend you to use the latest version of Mozilla Firefox or Google Chrome browsers for an optimized registration experience. You should also clear the cache and cookies and retry. If the problem still persists, send us a screenshot of the error at runasone@procam.in
Will I get a refund if my Runkeeper Application isn't working on raceday?
You are expected to finish the race before 5:15 pm on race day which will give you enough time to ensure that the Runkeeper application is working for you.
When will I receive the digital certificate, timed medal after the completion of the race?
Your e-certificate and your e-medal will be emailed to you within 10 days.
Will I be notified with a bib number once I join the challenge?
Yes, closer to the race you will receive an email with a printable Tata Mumbai Marathon Run As One bib which you can print and run with on race day.
Once I complete the race, how will I know that I am eligible to run in TMM 2021?
500 male and 500 female finishers across all age categories will earn a guaranteed non-complimentary spot in TMM 2021 (timings will be taken into consideration). The list will be available here, after the verification of the runners.