Asset-1

FAQs

When is the On-Ground event’s race day?

The Tata Mumbai Marathon 2023 will happen on Sunday, 15th January 2023.

When do the registrations begin and end?

Marathon (42.195 km)

Registration Start – Thursday ,11th August 2023, 7 am IST

Registration End – Wednesday, 30th November 2023, 11.59 pm IST or as soon as the running places are over, whichever is earlier.

Half Marathon (21.097 km)

Registration Start – Saturday, 20th August 2023, 7 am IST

Registration End – Friday, 30th September 2023, 11.59 pm IST

Open 10K (10 km)

Registration Start – Friday, 26th August 2023, 7 am IST

Registration End – Friday, 30th September 2023, 11.59 pm IST

Dream run (5.9 km), Senior Citizen Run (4.2 km), Champions With Disability (1.3 km)

Registration Start – Friday, 26th August 2023, 7 am IST

Registration End – Saturday, 29th October 2023, 11.59 pm IST

What is the minimum age eligibility to apply in each race category (on-ground)?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Is there any upper age limit for each race?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
What does the registration fee cover?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How to apply?

You can apply online here <<link it to online registration link>>

Can I participate without submitting the COVID-19 vaccination certificate?

NO. Only those individuals who are fully vaccinated (at least two doses) with COVID-19 vaccination approved by WHO can apply for the Tata Mumbai Marathon 2023; a vaccination certificate certifying the same must be uploaded while applying for the race. Such confirmed participants can collect their running bibs from the TMM Expo. 

Can I submit my application with only one dose of vaccination?
No, only those individuals who are fully vaccinated (at least two doses) with COVID-19 vaccination approved by WHO, can apply for the Tata Mumbai Marathon 2023; a vaccination certificate certifying the same must be uploaded while applying for the race. Such confirmed participants can collect their running bibs from the TMM Expo.
Is attaching a vaccination certificate with my application compulsory?
Yes, only those individuals who are fully vaccinated (at least two doses) with COVID-19 vaccination approved by WHO, can apply for the Tata Mumbai Marathon 2023; a vaccination certificate certifying the same must be uploaded while applying for the race. Such confirmed participants can collect their running bibs from the TMM Expo.
What are the health mandatories to participate in TMM 2023?

Only those individuals who are fully vaccinated (who have taken at least two doses) with COVID-19 vaccination approved by WHO can apply for the Tata Mumbai Marathon 2023; a vaccination certificate certifying the same must be uploaded while applying for the race. Such confirmed participants can collect their running bibs from the TMM Expo (11th to 14th January 2023). 

Prevailing health advisories and mandatories as prescribed by the Central/State Governments shall apply.

What is the confirmation criteria to participate in the Marathon/Half Marathon race category?

To view Marathon confirmation criteria click here <<link it to confirmation criteria of Marathon> 

To view Half Marathon confirmation criteria click here <<link it to the confirmation criteria of the half marathon>>
Can I participate in the Half Marathon category if I am disable?

Limited number of running places reserved for Persons with Disability (PwD). Applicants with the following disabilities can apply under this criterion to participate in the Half Marathon: Blindness (including partial blindness), hearing impairment, deaf-muteness, amputees (arm or leg) and any physical disability which does not necessitate using a wheelchair.  Please note no wheelchair/wheeled vehicle is allowed in the half marathon race category on race day.  Applicants in this criteria need to submit a timing certificate as mentioned in “Timing cut-off across all age groups <<link it to HM criteria>>” . Registration in this criterion will be on a first come first served basis.

We encourage a PwD applicant to participate along with an Ally (able bodied runner participating along with a PwD runner). An Ally also needs to apply for the Half Marathon, timing qualification criteria will also apply for the Ally. 

Can I participate in the Open 10K without a prior timing certificate?

Yes. NGOs registered with the Event’s Philanthropy Partner, United Way Mumbai, have been allotted limited charity running places, which can be availed by applicants directly through the participating NGOs. Charity running places will be available with the participating NGOs for a donation from 11th August till 18th December 2022, or until charity running places last, whichever is earlier. To encourage women participation there are a limited number of running places reserved for women applicants. Applicants, under charity running places, will also need to submit a COVID-19 vaccination certificate certifying the applicant being fully vaccinated at the time of registration. You may log on to the Philanthropy Partner’s website www.unitedwaymumbai.org/tmm for more details.

 

Please visit our website <<Link it to Open 10K confirmation criteria>> for more details.

Who all can participate in the Champions with Disability race category?
Participation in the Champions with Disability (CWD) is open for individuals with the following disabilities: physical/locomotor disability, intellectual impairment, visual impairment, hearing impairment and orthopedic or neurological disorder.
Is it mandatory to participate with a Buddy (attendant) in the Champions with Disability race category?
We recommend participants of the Champions with Disability be accompanied by his/her Buddy (attendant) on race day. The buddy must be 18 years and above (born on or before 14th Jan 2011) and fully vaccinated (as approved by WHO)at the time of registration. 
Is attaching a passport sized photograph with the online application form compulsory?

Yes, it has to be provided with each application form at the time of submission of application. Online applicants need to attach their photograph with their face clearly visible whilst submitting the application; the photograph size should not exceed 1 MB in .jpeg and .png format.

All participants’ race day images will be screened visually after the race and matched with the photo provided at the time of registration. If the photo provided during registration does not match with the race day photo of the confirmed participant, the registered runner will be disqualified from the race and the subsequent edition of the event.

Is attaching a Govt. issued photo ID proof with my application compulsory?

Yes, applicants need to attach their Govt. issued photo ID proof whilst submitting the application; the photograph size should not exceed 1 MB in .jpeg and .png format.

Govt. issued photo ID proof will include documents like Passport, PAN Card, and Aadhaar Card.

Is it mandatory to submit PAN card details to receive an 80G certificate for the donation I made during the registration process?
Yes, to get the 80G certificate for your donation, it is mandatory to submit your PAN details asked during the registration process.
How can an overseas applicant apply for the Event?

An overseas applicant can apply ONLY through online registrations <<Link it to registration page>>

Important: Overseas applicants must check on travel protocols and quarantine rules of their respective localities/countries and Mumbai, India in force, prior to applying and participating at the Tata Mumbai Marathon 2023.

In whose name should the cheque or demand draft be made in case of group registrations?

All cheques/demand draft to be drawn in favour of “PROCAM INTERNATIONAL PVT. LTD.“

Which payment mode will be accepted for online registration?

An online applicant can pay ONLY via credit card, net banking, debit card ,UPI and payment wallets.

How will my entry acceptance be intimated to me?

Post 7 days of registration, individual applicants are required to go to the TMM website, login into their profile using the registered email id and check “my profile section” for their application status.

Note: Applicants of the Half Marathon category will get their confirmation within 7 working days of registration closure or on or before 4th October 2022, whichever is earlier. 

If you are unable to check application status online post 7 working days of registration, please contact our event helpline number +91 22 42020200 or email us at tatamumbaimarathon@procam.in

You will also get an email confirmation on your registered email id from tatatmumbaimarathon@procam.in 
Can I register for more than one race category at the on-ground event?

No. An individual can apply only for one race at the on-ground event. Multiple applications will entail all being rejected.

Can I register for both on-ground and virtual races?

Yes, you can register for both on-ground and virtual races, using the same email id.

Can I register for a virtual race if I have already registered for an on-ground race previously?

Yes, you can login with the same email id and proceed to the virtual race category section, pay and register in case you have already registered for the on-ground race category previously.

Can I run both on-ground as well as the virtual race of the same distance on the same day?

Yes, you can register for both the formats in the same race category and if confirmed, run on the same day, although for virtual race category, you will only be tracked via TMM app.

Under what circumstances, will I not be allowed to run on race day even if my application is accepted and I have collected the running bib? Will I be eligible for a refund?

Participants are expected to follow COVID-19 appropriate behavior on their visit to the TMM 2023 Expo and on race day. Furthermore, on race day, each participant’s temperature will be thermally screened, and those with fever or who are ill, will not be allowed to run on race day – participants will be asked to leave the race premises with immediate effect.  All entry fees are non-refundable.

What are the refund policies?

a. Once an entry is confirmed, no requests for refund of application fees will be entertained under any circumstances. 

b. Where your application is rejected for reasons whatsoever, including not having uploaded the required fully vaccination certificate (refer to point 2(a) above), the entry fee component paid will be refunded on or before 28th February 2023. An amount of ₹ 150 will be deducted as processing charges. 

c. Once online codes are purchased, they can only be used online for Tata Mumbai Marathon  2023 edition and till the time registrations are open or running places are available. The amount against unused codes can be refunded after deducting the processing fees of INR 150. The refund will be made by28th February 2023

d. Application fees shall not be refunded by virtue of non-participation, including failure by a confirmed participant to collect his/her bib from the Expo or not allowed to run on the race day due to high temperature or being unwell.

e. Any refund discrepancies must be brought to the attention of the Event registration team immediately. Refund queries will not be entertained post 28th February 2023.

Will I be eligible for a refund in case I didn’t pick up my confirmed bib from the expo?

No, all entry fees are non-refundable <<link it to entry rules and guidelines>>

Will I get a refund of my entry fees, if my application is not accepted?

Participation in the event is subject to entry confirmation. Where your application is not confirmed for any reason, the application fees paid by you will be refunded on or before 28th February 2023. An amount of ₹150 will be deducted as processing charges. Any refund discrepancies must be brought to the attention of the event registration team immediately. Refund queries will not be entertained post 28th February 2023.

Will I get a refund for unused codes?

Once online codes are purchased, they can only be used online for the Tata Mumbai Marathon 2023 edition and till the time registrations are open or running places are available. The amount against unused codes can be refunded after deducting the processing fees of INR 150. The refund will be made by 28th February 2023.

Once I have applied can I cancel my application and get a refund?

Once an entry is confirmed, no requests for refund of application fees will be entertained, under any circumstances.

Can I change my race category once I have applied/my application is confirmed?

Once you have applied for a particular race category, you cannot change your race category.

Will I get a timing certificate and finisher medal for participating in the Marathon (42.195) Kms category/ Half Marathon (21.097) Kms Category/Open 10K (10 Kms) Category?

Yes, all finishers of the Marathon/Half Marathon/Open 10K race categories will get the finisher medal post their run on race day (medals will not be posted to individual runners). While provisional results will be available by 5 pm on race day, timing certificates of marathon finishers will be available for download from https://www.sportstimingsolutions.in post 21 working days from race day.

Will I get a timing certificate and medal for participation in the Dream Run (7 Kms) Category?

Timing certificates are not provided to participants of the Dream Run category. All finishers of the Dream Run (5.9 Kms) race category will get a participation medal post their run on race day (medals will not be posted to individual runners). Participation certificates of dream run participants will be available for download from https://www.sportstimingsolutions.in/ post 7 working days from race day. 

Will I get a timing certificate and medal for participation in the Senior Citizens’ Run (4.8 Kms) Category?

Timing certificates are not provided to participants of the Senior Citizens’  Run category. Participation certificates of senior citizens’ run participants will be available for download from https://www.sportstimingsolutions.in/ post 7 working days from race day. No Medal will be given to participants of Senior Citizens’ Run.

Will I get a timing certificate and medal for participation in the Champions With Disability (1.3 Kms) Category?

No, timing certificates and medals are not provided to participants of Champions With Disability. All finishers of the Champions with Disability race category will get the participation lapel pin post their run on race day (lapel pins will not be posted to individual runners). Participation certificates of CWD participants will be available for download from https://www.sportstimingsolutions.in/ post 7 working days from race day. 

When will I get my application confirmation and how?

Application confirmation will be sent on your registered email id and will also be updated in the “my profile section” on the TMM website. You need to login with your registered email id to view your “my profile section”.

Can I register for my friend?

No. An applicant has to sign/agree to the waiver/consent himself/herself. You cannot register on your friend’s behalf.

I have recently started running. Can I participate in the Marathon/Half Marathon without a timing certificate?

Timing certificate is mandatory to apply in the Marathon /Half Marathon category. You may participate in one of the upcoming races & get a timing certificate.

Please note, the timing certificate will have to be given at the time of registration and cannot be submitted later.

What will happen once I submit my Marathon/Half Marathon application under confirmation criteria?

Your application for the marathon/half marathon will be confirmed based on the confirmation criteria mentioned above. Please note, confirmation is subject to –

  1. Verification of valid timing certificate submitted by you.

  2. Verification of documents, where applicable, submitted by you.

  3. Verification of your application’s eligibility under each criterion.

  4. Availability of running spaces under each criterion.

  5. Entry Rules and Guidelines.

  6. Verification of the vaccination certificate submitted by you.

Can I and my group of friends/colleagues submit our applications together as a group?

Group entries will be accepted ONLY for the Dream Run, Senior Citizens’ Run and Champions With Disability category. There has to be a minimum of 20 individual entries to comprise a group. 

Group Registration Process where the group/corporate is sponsoring the entry fees of its team members/employees for the on-ground Dream Run, Senior Citizens’ Run and Champions With Disability  participative category.

a.       Point of contact for the group/ corporate (POC) to fill the pre-requisite form <<link it to form1>> or email the request to corporateregistration@procam.in with the number of registrations required in the Dream Run race category, mentioning the group name.

b.       Post submission of the group/ corporate pre-requisite form, the POC will be emailed the payment link to pay the cumulative entry fees of all its team members. 

c.     On making online payment, POC to share online payment receipt on corporateregistration@procam.in  group/corporate details.

d.      On receiving payment confirmation, a receipt voucher of registration fees will be generated and sent by PIPL to the POC’s email address (as mentioned in the pre-requisite form). 

e.      The TMM registration team will email POC the unique codes required to get the individual team members registered online to be part of the group. 

f.       All members of the group/corporate need to individually register online here using the online codes issued by PIPL.

g.      By using the code, the team member is not required to pay the applicable entry fees of the on-ground Dream Run category. However, where he/she wants to, the team member can make an additional payment in the form of donation for a NGO of his/her choice; such payment will not be sponsored by the group/corporate in question.

h.      Purchasing online codes does not guarantee entry to the event. The members of the group/corporate need to register online here using codes before the registration end date or till the running spaces are available for the on-ground Dream Run, Senior Citizens’ Run and Champions With Disability category at the TMM 2023 edition. Registrations will close as and when the running spaces are filled.

i.       Once online codes are purchased, they can only be used online for the Tata Mumbai Marathon  2023 edition and till the time registrations are open or running places are available. The amount against unused codes can be refunded after deducting the processing fees of INR 150. The refund will be made by28th February 2023

j.       Team members not mentioning the online code given by PIPL, and as intimated to them by their POC, will not be considered to be part of the group. Such applicants will be required to collect their running bib number from the TMM Expo separately. 

k.      All requisite mandatories (health protocols and submission of mandatory documents) will apply for all team members registering under the group. 

Group Registration Process where individual team members/ employees will be paying their own entry fees for the on-ground Dream Run participative category.

a.     Point of contact of the group/ corporate (POC) to fill the pre-requisite form <<link it to form2>> or email the request to corporateregistration@procam.in with the number of registrations required in the Dream Run race category, mentioning the group name. 

b.     The TMM registration team will email POC the common code required to get the individual team members registered online to be part of the group.  

c.     All members of the group/corporate need to individually register online here using the common code issued by PIPL, and pay the applicable entry fee.

d.     Purchasing the common code does not guarantee entry to the event. The members of the group/corporate need to register online here using code before the registration end date or until the running spaces are available for the on-ground Dream Run category at the TMM 2023 edition. Registrations will close as and when the running spaces are filled.

e.     All requisite mandatories (health protocols and submission of mandatory documents) will apply for all team members registering under the group.

How can I collect my bib for the on-ground race?While registering online, what should I do if the amount is deducted from my account but my transaction status is shown as pending?

a.      Running number bibs must be collected by all participants from the TMM 2023 from Wednesday, 11th to Saturday, 14th January 2023.

For this edition, participants will be given options to choose their bib pick-up time slot; overseas and outstation participants will get a slot preference for Saturday 14th January 2023. Slots will be assigned on a first-come, first-served basis. 

b.      It is mandatory for all individual participants of the marathon, half marathon and Open 10K race categories to collect their running numbers personally from the Bib Collection Center within the TMM 2023 Expo. Confirmed participants must carry along following documents in order to collect his/her number bib:

(i)       Application confirmation.

(ii)      Govt. approved photo ID proof.

c.      In case of unavoidable circumstances, a runner confirmed in any of the above 3 mentioned race categories can send his/her representative to collect running number bib on his/her behalf. Please note, a representative will not be allowed to collect running number bib on behalf of more than ONE participant. Please note, the representative collecting the number bib must be fully vaccinated, and must carry a soft copy of his/her vaccination certificate to enter the TMM 2023 Expo premises. The representative must carry along following documents for number bib collection:

(i)      Application confirmation.

(ii)      Govt. approved photo ID proof of the runner.

(iii)    Govt. approved photo ID proof of the representative.

 

d.    Group collection for Dream Run, Senior Citizens’ Run and Champions With Disability participants: A group can send their representative/s to collect the running number bibs on behalf of their team members. Running number bibs of the entire group participating in Dream Run, Senior Citizens’ run and/or Champions With Disability category/ies will be handed over at one go. Groups need to select bib pick-up slots online. Please note, the representative/s collecting the number bibs must be fully vaccinated, and must carry a soft copy of his/her vaccination certificate to enter the TMM 2023 Expo premises. The representative/s need to carry the following documents for collection of number bibs:

(i)     Printed copy of group confirmation email sent across to the group’s point person

(ii)      Printed copy of signed letter <<link to letter format>> on the NGO/company letterhead authorising the representative/s to collect number bibs on behalf of the group. 

(iii)     Govt. approved photo ID proof of the representative.

e.      No running number will be posted to individual mailing addresses for whatsoever reasons. Further, no number bibs will be handed over to any participant post the declared closing hours of the Expo – by 7 p.m. on Saturday, 14th January 2023 all race category participants, and by 7 p.m.

What should I do if I am unable to open the registration website?
We recommend you to use an updated version of Mozilla Firefox or Google Chrome for an optimized registration experience. You should also clear the cache and cookies and retry. If the problem still persists, send us a screenshot of the error at tatamumbaimarathon@procam.in 
On what grounds can my application be rejected or declared invalid?

Your application can be rejected on any of the grounds listed below. A regret email will be sent to the email ID mentioned in the form spelling out the reason for not accepting your application.

  1. Incomplete form submitted.

  2. Waiver & consent not signed.

  3. Applicant is underage for the race chosen.

  4. Mutilated form/cheque/demand draft/currency notes submitted.

  5. More than one application form received from the same applicant for an on-ground event.

  6. Short receipt or non-receipt of application fee.

  7. Required documents not attached/submitted/submitted documents not valid.

  8. Running places are full.

  9. Failed to upload full vaccination certificate during registration

  10. Any other reason

Under what circumstances will my rejected application fee can be refunded and how?

  1. Once an entry is confirmed, no requests for refund of application fees will be entertained, under any circumstances.

  2. Where your application is rejected for reasons whatsoever, including not having uploaded the required fully vaccination certificate at the time of registration, the entry fee component paid will be refunded on or before 28th February 2023. An amount of ₹ 150 will be deducted as processing charges. You will be required to provide your bank details on a link provided by the payment gateway team (Team Razorpay) to process the refund amount. NOTE: Donations made (if any) at the time of registration cannot be refunded for reasons whatsoever, including entry rejections. 

  3. Any refund discrepancies must be brought to the attention of the Event registration team immediately. Refund queries will not be entertained post 28th February 2023.

What options do I have in case my application gets rejected?

Unregistered applicants can approach the participating NGOs (registered with the Philanthropy Partner, United Way Mumbai) for availing Charity Running Places, which are available by making a donation. Charity Running Places will be available from 11th August to 18th December 2022 or until charity running places are available. whichever is earlier.

(i)       Relevant confirmation criteria will be applicable for the timed race categories

(ii)     Applicants availing charity running places will mandatorily need to follow all required Health Protocols <<Link it to health mandatory>>

(iii)    Such applicants will also need to submit all the necessary mandatory documents as specified in the application process. 

For information on Charity Running Places and the list of participating NGOs, log on to www.unitedwaymumbai.org/tmm 

How can I book my bib pick up slot at the expo for the TMM 2023 on-ground race category?

For this edition, participants will be given options to choose their bib pick-up time slot; overseas and outstation participants will get a slot preference for Saturday, 14th January 2023. Slots will be assigned on a first-come, first-served basis. 

To book a slot, login using your registered email id on https://tatamumbaimarathon.procam.in and choose a date and time as per your preference and availability under “my profile section”. You can also view your application confirmation under the “my profile section” after logging in to your profile.

Is a Goodie bag available to all participants of TMM 2023?

No. Goodie bags are not given.

Can you post me my Running Number Bib?

No. All participants must come to the Expo to collect their Bibs.

Can I transfer my bib to somebody else or somebody else can run on my bib?

No, Race day images of participants will be screened visually after the race and if any of the participants is found not wearing the running number bib allotted to him/her, the participant registered for that bib will be disqualified from the race and the subsequent edition of the event in 2023. Further, Procam International reserves the right to take necessary legal action against the registered participant and the person who has used the running number bib on race day, for impersonation.

IMPORTANT: All running bibs have a unique barcode affixed to it. This barcode is synced to the personal details of the registrant, including photographs, submitted by them while registering. All running bibs will be scanned at the entrances of the event venue. Persons without a bib or wearing an incorrect or invalid bib, or where the photograph submitted along with the form does not match with the person wanting to enter the venue, WILL NOT be allowed entry. For Groups, do make sure that you distribute bibs as per the list shared with the group POC and assigned by the Promoter. You are sincerely advised NOT TO EXCHANGE THE RUNNING BIB WITH ANOTHER PARTICIPANT/PERSON. Procam International will also blacklist the group from participating in the next edition if the group is found to have distributed bibs to non-registered participants/incorrect participants.

Will I get my bib replaced incase I lose it, or post a bib collection?

No, We will not be able to replace any bib once it has been collected from our end.

Can I register on the day of the event?

No. Requests for registration will not be entertained after closure of respective registration dates.

Will my performance at the Tata Mumbai Marathon 2023 (on ground) event be considered for the Procam Slam?

Yes, the new Procam Slam cycle will start from TMM 2023. Please visit https://www.procam.in/procam-slam-2022 to know more about it. 

Will I get a Race Day Singlet/T-shirt?

ONLY confirmed Marathon (42.195 Kms) race category men and women participants will receive a race day singlet and a race day t-shirt respectively, courtesy of the event’s sports goods partner, ASICS, at the Bib Collection Center within the TMM 2023 Expo. 

We will try our best to accommodate the singlet/tee size selected by you. However, if unavailable, the next best available size singlet/tee will be offered. Any requests for change of size/color will not be entertained. 

In accordance & compliance with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any individual, having any grievance with regards to his/her personal data, can address such grievances to Mr. Pratik Acharya (Grievance Officer) at info@procam.in

Shopping Cart